Operational Architecture

Comprehensive Marketplace Operations

Explore our 14 specialized operational services. We manage the complexity of daily marketplace execution so your brand can grow profitably across channels.

01

Dedicated Account Management

A dedicated marketplace specialist handling your daily seller operations, performance and escalations.

Assigned Account Manager as direct point of contact on phone & WhatsApp
Daily seller central portal monitoring across all active channels
02

Seller Account Registration & Onboarding

Fast, compliant seller onboarding, GST linkage, category un-gating and Brand Registry setup.

Seller Central account creation and identity verification
GSTIN, Bank mandate, and PAN verification alignment
03

Product Listing & Catalog Creation

Compliant parent-child variation structuring, high-conversion copy, and attribute tagging.

Single and parent-child multi-pack variation setup (size, color, pack)
Category-specific attribute fill (material, dimensions, care, certifications)
04

Catalog Optimization & A+ Content

A+ Enhanced Brand Content, comparison tables, infographics and branded storefront design.

A+ Enhanced Brand Content (EBC) graphic design & layout
Product comparison matrices and cross-sell modules
05

Marketplace SEO & Search Visibility

Algorithmic keyword optimization, backend indexing and organic rank improvement.

Competitor keyword gap analysis and search volume discovery
Backend search terms, subject matter, and intended use optimization
06

Marketplace Advertising & PPC Management

High-ROAS Sponsored Products, Brands, and Display ad campaigns with strict TACoS control.

Sponsored Products, Sponsored Brands, and Display ad architecture
Single Keyword Ad Groups (SKAGs) for precise bid control
07

Promotions, Coupons & Festive Sales

Strategic deal nomination, coupon stacking audits, and Prime Day / Big Billion Days planning.

Lightning Deal, Best Deal, and 7-Day Deal nominations
Digital coupon vouchers and brand promotional codes
08

Inventory Planning & Restock Coordination

Stock-out prevention, aging inventory alerts, FBA/FBF replenishment and run-rate forecasting.

Sales velocity run-rate calculations and replenishment triggers
FBA / Flipkart Smart fulfillment inbound shipment creation
09

Order Dispatch & SLA Compliance

Daily order processing, manifest printing, SLA tracking and late dispatch prevention.

Daily order monitoring across merchant-fulfilled accounts
Shipping label and invoice generation
010

Returns & Refund Management

RTO return root-cause analysis, courier tracking and customer return rate mitigation.

Detailed return logging (RTO vs Customer Return)
Defect root-cause categorization (sizing, quality, wrong item)
011

SAFE-T Claims & Reimbursements Recovery

Systematic reimbursement recovery for courier damages, wrong product switches and lost units.

Amazon SAFE-T claim filing with photo & video packing evidence
Flipkart Seller Protection Fund (SPF) claims management
012

Account Health & Suspension Defense

Proactive compliance monitoring, Voice of Customer analysis, and policy dispute defense.

Daily Order Defect Rate (ODR), VTR, and Cancellation rate checks
Voice of the Customer (VOC) and negative review sentiment tracking
013

Payment & Fee Reconciliation

Auditing commission fees, shipping deductions, GST reports and net unit profitability.

Order-level remittance reconciliation against bank credit statements
Marketplace commission fee, closing fee, and shipping charge audits
014

Multi-Channel Expansion & Syncing

Cross-listing catalogs, centralized inventory aggregators and quick-commerce expansion.

Cross-channel catalog migration and attribute re-formatting
Multi-channel inventory aggregator configuration (Unicommerce, EasyEcom)

Need Multi-Service Management Under One Roof?

Our Growth and Scale plans bundle multiple services into a single predictable monthly retainer.